Personalized SMS

Personalize your SMS message and easily merge first and last name.

Why Pick Call Loop for Sending Personalized SMS Messages?

Add a Personal Touch

Send your audio message straight to your contact's voicemail system. Your voicemail message is delivered from your phone number ID or ours.

Import Contacts From Excel or CSV

You can just import custom contact data and mobile numbers from Excel or a CSV file right into your groups.

Include Names in Messages

Messages become more personal when you add your contacts name. Use a merge field [FNAME] and we'll insert the name in your sms.

What Is a Personalized SMS and Why Is It Important?

Higher Engagement Rates

Custom SMSs typically have higher engagement rates compared to generic mass texting. Personalized texts are more likely to capture attention and prompt a response.

Improved Customer Relationships

By sending personalized messages, you can foster stronger relationships with your customers. Personalized texts show that you understand and value your customers, enhancing their loyalty and trust in your brand.

Increased Conversion Rates

Custom SMS messages can lead to higher conversion rates. Personalized messages that are relevant to the recipient's interests and behaviors are more likely to drive desired actions, such as making a purchase or signing up for a service.

Better Customer Feedback

Using custom SMS messages allows you to gather valuable feedback from your customers. Personalized texts that encourage responses can provide insights into customer preferences and satisfaction, helping you refine your products and services.

What Are The Benefits of Personalized SMS Messages?

Higher Engagement and Conversion Rates

Custom SMS messages typically have higher engagement rates compared to generic mass texting. Personalized texts, including the recipient's name or purchase history, capture attention and prompt responses. This personalization can lead to increased conversions, as messages tailored to individual interests and behaviors are more likely to drive desired actions like purchases or sign-ups.

Improved Relationships and Efficient Communication

Sending personalized messages helps foster stronger relationships with customers by showing that you understand and value them. This enhances loyalty and trust in your brand. Additionally, custom text messaging allows for efficient and scalable communication. Automating personalized templates enables businesses to send targeted messages to large contact lists without sacrificing personalization, streamlining workflows and saving time.

How Do I Use Personalized SMS messages?

Use personalized SMS messages to directly engage your customers by addressing them by name and tailoring content to their interests. This approach helps you build stronger connections, increase engagement, and drive better results for your business.

1

Collect Customer Data

Gather phone numbers and relevant customer details, such as names, purchase history, and preferences, to enable personalized messaging.

2

Segment Your Audience

Organize your customer data into segments based on behavior, demographics, or purchase history to send more targeted messages.

3

Customize Caller ID

Use Call Loop's custom fields to insert personalized details like [Name], [RecentPurchaseProduct], or other data directly into your SMS messages.

4

Craft Personalized Messages

Create tailored content for each segment, addressing recipients by name and offering relevant products or services based on their preferences.

5

Automate Message Delivery

Schedule and automate the delivery of your personalized SMS messages through Call Loop, ensuring timely and efficient communication.

6

Monitor and Optimize Campaigns

Track the performance of your SMS campaigns and adjust your personalization strategy based on engagement and response rates for continuous improvement.

6 Use-Cases for  Personalized SMS Messages

Marketing Campaigns

Send personalized promotional offers to customers based on their previous purchases. These targeted promotions can lead to higher conversion rates and increased sales.

Appointment Reminders

Send reminders for appointments, including the recipient's name and appointment details. Personalized reminders help reduce no-shows and improve customer satisfaction.

Event Invitations

Invite customers to events with personalized messages that include their names and event details. Personal invitations can increase event attendance and engagement.

Customer Surveys

Collect feedback from customers by sending personalized survey requests. Personalized surveys can yield higher response rates and more accurate feedback.

Order Confirmations

Send order confirmation messages that include the recipient's name and order details. Personalized confirmations reassure customers and enhance the post-purchase experience.

Birthday Greetings

Send personalized birthday messages to customers, making them feel special on their big day. Birthday greetings can strengthen customer loyalty and encourage repeat business.

Everything you need

Analytics, audio management, autoresponders, contact management, delivery reports, marketing automation, SMS triggers, SMS broadcasts, short codes, SMS contests & coupons, voice broadcasts, and a whole lot more.

Analytics & Reporting

Instantly view your statistics, reports, and analytics in real time.

Audio Management

Create high quality voice broadcast audios by uploading or call to record.

Autoresponders

Create and schedule a series of SMS autoresponders and sms messages.

Bulk SMS

An online texting tool that allows you to send bulk sms online.

Contact Manager

Manage hundreds and thousands of subscribers in your account.

Delivery Reports

Know how each campaign performs for you with insightful metrics.

Emergency Notifications

Send emergency notifications and alerts quickly, affordably and easily.

Group Messaging

Send your voice or sms message to a small or large group of contacts.

Personalized SMS

Personalize your SMS message and easily merge first and last name.

Marketing Automation

Automate your sms text and voice message marketing.

Mobile Web Forms

Capture leads from mobile friendly sign up forms.

Name & Email Capture

Capture names and email addresses from text messages automatically.

Receive SMS Online

Receive texts online from contacts, customers, leads and clients.

Ringless Voicemail

Send audio messages straight to voicemail with ringless voicemail.

Schedule SMS

Schedule your messages to go out in advance and we’ll send them for you.

Secure SMS

Your account is secured by our 256-bit SSL security and backed up daily.

Send SMS Online

All-in-one online sms portal to send and receive text messages online.

SMS Alerts

Send instant sms alerts and notifications in a flew clicks.

SMS Broadcasts

Send SMS broadcasts and mass text messages to your contacts.

SMS Tracking

Shorten your links, track your clicks, and measure your results.

SMS Coupons

Drive sales by sending sms coupons and sms promotions in one click!

SMS Marketing

Generate more leads and sales using secure and effective sms marketing.

SMS Reminders

Reduce your no-shows with sms or voice broadcast reminders.

SMS Short Codes

Get your custom short code keyword to build your list without the costs.

SMS Triggers

Trigger SMS text messages and voice broadcasts on demand.

Text-to-Win SMS Contests

Have people text to win your sms contest using your mobile keyword.

Text To Join Keywords

Collect leads via text messages using customized keywords.

Voice Broadcast

Send voice broadcasts to mobile and landline phones in seconds.

Increased Webinar Show Up Rate 24%
"Since I started using Call Loop to remind people of my webinars, I've increased my show rate by 24%. If you know anything about webinars, you know that that means some serious money. Using Call Loop we consistently make $3,000 - $5,000 more each webinar."
Brian Bagnall
Brian-Bagnall.com
"The Response Is Outrageous!"
"With Call Loop we've run multiple text and voice broadcasts and we've experienced ridiculous response along with our highest registrations 30 days even before our upcoming event. As event promoter, I'm always "under the gun" to put 'butts in seats' and with Call Loop, I've got a lot less stress."
Dustin Mathews
SpeakingEmpire.com

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Frequently asked questions

How do I send a custom mass SMS message?

To send a custom mass SMS, use a text messaging platform like Call Loop. Upload your contact list, create a message using merge fields to personalize each text, and schedule the message to be sent to all recipients. Ensure you have the phone numbers and relevant data for personalization.

What is customized SMS?

A customized SMS message is an SMS message tailored to the recipient using specific details like their name, appointment time, or past purchases. Unlike generic mass texting, customized SMS makes each message more personal and relevant, improving engagement and response rates.

How to personalize bulk SMS?

To personalize bulk SMS, use a platform like Call Loop that supports merge fields. Upload your contact list with phone numbers and custom data fields. Create your message and insert merge fields to include personalized details for each recipient. This ensures each mass text feels unique and relevant to the recipient.

Can I create my own custom fields?

Yes you can create your own custom fields so you can create an ultra personalized message that fits your business and customer’s needs.  You can add up to five different kinds of custom fields.. Text, Number, Date, Date&Time, and URL

Still have a questions?

Our specialists are here to help—reach out to us for personalized support and expert advice.

Analytics & Reporting

Instantly view your statistics, reports, and analytics in real time.

Try Call Loop for Free

Analytics & Reporting
Analytics & Reporting
Voicemail & Live Answer Only Options
Quickly see your current and past SMS text and voice broadcasts statistics in real time. See who opened, who received, and which failed.
Analytics & Reporting
100% Success Guarantee
We guarantee that you messages get delivered or your money back. You are only charged for successful messages, never pay for failures.
Analytics & Reporting
Track Open Rates
See how many messages were delivered and how many people opened your text message or heard your voice broadcast.

Everything You Need. Nothing You Don’t.

Analytics, audio management, autoresponders, contact management, delivery reports, marketing automation, SMS triggers, SMS broadcasts, short codes, SMS contests & coupons, voice broadcasts, and a whole lot more.

Frequently asked questions

What carriers does Call Loop SMS support?
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Major Carriers

AT&T, Verizon Wireless, Sprint, T-Mobile, Alltel, Boost Mobile, and Virgin Mobile.

Minor Carriers

Alaska Communications Systems (ACS), Appalachian Wireless (EKN), Bluegrass Cellular, Cellular One of East Central IL (ECIT), Cellular One of Northeast Pennsylvania, Cricket, Coral Wireless (Mobi PCS), COX, Cross, Element Mobile (Flat Wireless), Epic Touch (Elkhart Telephone), GCI, Golden State, Hawkeye (Chat Mobility), Hawkeye (NW Missouri), Illinois Valley Cellular, Inland Cellular, iWireless (Iowa Wireless), Keystone Wireless (Immix Wireless/PC Man), MetroPCS, Mosaic (Consolidated or CTC Telecom), Nex-Tech Wireless, NTelos, Panhandle Communications, Pioneer, Plateau (Texas RSA 3 Ltd), Revol, RINA, Simmetry (TMP Corporation), Thumb Cellular, Union Wireless, United Wireless, Viaero Wireless, and West Central (WCC or 5 Star Wireless).

NOTE: Some carriers do not have the ability to receive short code's by default. You may need to contact your carrier to ask them to turn on short code access if you are not receiving the messages to your phone.

How can I record an audio for my voice broadcast?
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You have two options to getting your audios inside of your Call Loop account.

OPTION 1: Record By Phone
You can record your audio by using your phone. We will give you a phone number and a pin code for you to place your call and record your audio.

OPTION 2: Upload your Audio MP3
You can upload your pre-recorded MP3 to your audio manager in just a few clicks. The file size MUST be below 2mb in size or else it will not upload the audio file.

It's so quick and easy to use!

"With the exchange of a few words, people can purchase our products. No more worrying about getting wifi, square or whatever. We love that we can just tell them to text us!"

Valorie H

Valorie H

Actor's Fast Track

Fantastic support!

"Just wanted to let you know that twice now I’ve been online and have had the opportunity to work with Alex. She has been a GREAT help. She’s very responsive and has gone the extra mile every time I’ve needed it so that my issues are taken care of."

Andrew R

Andrew R

College Board

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